This is a peer-reviewed article published in the journal of Studies in Educational Evaluation. Its focus is the accurate interpretation of student ratings data (including Penn State's SRTE) and appropriate use of the data to evaluate faculty. It includes recommendations for use and interpretation based on more than 80 years of student ratings research. Most colleges and universities use student ratings data to guide personnel decisions so it is critical that administrators and faculty evaluators have access to the cumulative knowledge about student ratings based on multiple studies, rather than single studies that have not been replicated, studies based on non-representative populations, or that are from a single discipline.
The article provides an overview of common views and misconceptions about student ratings, followed by clarification of what student ratings are and are not. It also includes two sets of guidelines for administrators and faculty serving on review committees.
